Shipping Policy
At H Retail, we offer Free UK Standard Delivery on all orders. Below is a detailed breakdown of our shipping process:
Order Processing & Handling
- Once you place an order, you will receive a confirmation email immediately.
- Our team begins processing your order within 1-2 business days. During this time, we:
- Verify your shipping details.
- Conduct an inventory check.
- Prepare your order for dispatch.
- Orders placed on weekends will begin processing on Monday.
Shipping & Delivery
- After processing, your order moves to the shipping phase and is handed over to the carrier.
- Delivery typically takes 4-5 business days from the dispatch date.
- No weekend deliveries: Orders are delivered on business days (Monday–Friday) only.
- Once your order is shipped, you will automatically receive a tracking number via email to monitor your delivery. If you do not receive this email, please contact us.
Track Your Order
You can track your order in real time on our Track Order page. Simply enter your order number and email or tracking number to see live updates on your shipment’s status. This page is fully customized, allowing you to follow your order from processing to delivery.
Estimated Delivery Time
From the moment you place your order, the total shipping time is approximately 5-7 business days (including processing and transit).
Additional Information
- If you have specific delivery instructions (e.g., leave the package with a neighbor or in a safe place), please add them at checkout.
- Unexpected delays may occur due to factors such as weather conditions or courier issues. We will notify you if any delays arise.
For any questions regarding your shipment, feel free to reach out to our customer service team.
Phone: +44 7413076584
Email: contact@hretail.co.uk
Live Chat: Available on our website
Business Address:
Suite 4 Commercial Mews
93-97 Main Street
Larne, BT40 1HJ
United Kingdom